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Privacy Policy

The aim is to inform users of the website https://innbairroalto.com about the general rules for the processing of personal data, which are collected and processed in strict compliance with the applicable personal data protection legislation.

We are committed to protecting and safeguarding the confidentiality of personal data, having adopted measures we consider appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights afforded to the respective data subjects.

This privacy statement was last updated in May 2025.

In this privacy statement, we explain what we do with the data we collect through this website. We recommend that you read this statement carefully.

We comply with privacy legislation requirements, namely:

  • We state the purposes for which we process personal data. We do this through this privacy statement;

  • We aim to limit the collection of personal data to only what is necessary for legitimate purposes;

  • We request your explicit consent before processing your personal data in cases where consent is required;

  • We take appropriate security measures to protect your personal data and also require the same from parties processing personal data on our behalf;

  • We respect your right to access, correct, or delete your personal data upon request.

If you have any questions or want to know exactly what data we hold about you, please contact us using the email address provided in the last section of this Privacy Policy.

General Principles

We are committed to ensuring that personal data is:

  • Processed lawfully, fairly, and transparently in relation to the data subject; collected for specified, explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes;

  • Kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the data is processed;

  • Processed in a manner that ensures appropriate security of the data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Purposes for Collecting Personal Data

We may collect or receive personal data for various purposes related to our business operations, which may include contacting you via telephone, post, email, and/or web forms.

We use the following data: Name, Website, Address, Tax ID Number, Email, and Phone Number.

The basis on which we may process this data includes:

  • Compliance with a legal or contractual obligation, for example when we provide one of our services;

  • Providing our newsletter services, but only when requested (name and email);

  • When using the contact form, the data collected is solely for the purpose of responding to the information requested by the client, managing their requests, and ensuring the quality of the services provided (name, email, contact number).

Data Retention Period

We retain personal data only for as long as necessary to fulfil the specific purposes for which it was collected. However, we may be required to store some personal data for a longer period due to legal obligations.

During the processing period, we ensure that the data is treated in accordance with this Privacy Policy. Once the data is no longer needed, it will be securely deleted.

With regard to consent, withdrawal of consent does not affect the processing carried out based on the consent previously given.

Your Rights

You have the right to:

  • Be informed

  • Access, rectify, restrict, and delete your data

  • Data portability

  • Object to data processing

  • Lodge a complaint with the competent authorities

Disclosure Practices

Below is information about our disclosure practices:

  • We disclose personal information if legally required or by court order.

  • If our website or organisation is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyers and will be transferred to the new owners.

  • We have a Data Processing Agreement with Google, but Google may not use the data for any other Google services.

  • We block the inclusion of full IP addresses.

Security

We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data.

Third-party Websites

This privacy statement does not apply to third-party websites linked from our site. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy statements of those websites before using them.

Changes to This Privacy Statement

We reserve the right to make changes to this privacy statement. We recommend that you review this statement regularly to stay informed of any updates. We will also actively inform you whenever possible.

Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

Contact Details

Name: Tour Sweet Tours – Animação Turística, Lda
Tax Number: 506969339
Address: Travessa das Mercês, Nº 52
Postal Code: 1200-269 Lisboa
Country: Portugal
Email: info@innbairroalto.com